Getting Retained

What is Retained?

How to Convert Customers into Referral Sources

by Trevor

Need help turning customers into referrals for your business? This beginner-friendly guide will show you how to increase your word of mouth marketing.

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6 Ways to Turn Feedback into Your Customer Retention Strategy

by Richard

How do you turn customer feedback into a retention strategy? We’ll discuss six ways to increase your customer retention and minimize churn.

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Use These 6 Email Marketing Strategies to Keep Your SaaS Customers Engaged

by Trevor

Email marketing is not just about selling, it’s also about nurturing. Let’s discuss how to keep customers engaged through nurturing techniques.

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How to Predict Customer Churn Before It’s Too Late

by Trevor

Customer churn got you down? Use these tips to predict and then prevent customer churn.

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Delight with These Automated Customer Service Strategies

by Trevor

Need help automating your customer service without making it feel overly robotic? Here are our best tips:

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Written by the guys who are building Retained. This blog contains news and updates about Retained, as well as our thoughts on Customer Retention, Bootstrapping, SaaS Business, and Design.

  • Richard Felix – @rfelix Co-founder, backend
  • David Link – @davidlink Co-founder, frontend
Retained

Retained helps SaaS businesses improve customer retention and increase revenue. With tools such as in-app direct messaging, user segmentation and feedback aggregation, Retained makes it easier to boost loyalty and bust churn.

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